RESOURCES
Health Literacy
HEALTH LITERACY
Evaluating Information Credibility
Not all health information is equally reliable. These questions can help you judge a source before you trust or share it, and prepare you for conversations with healthcare professionals.
01 — SOURCE
Who is behind it?
Check whether the author or organisation is identified, what their qualifications are, and whether they have a commercial interest in the message.
02 — EVIDENCE
What supports the claim?
Look for references to published research or recognised health bodies, and be cautious of claims that sound too good to be true.
03 — CURRENCY
Is it up to date?
Note when the information was published or reviewed, and bring any questions to a qualified healthcare professional.
HEALTHCARE COMMUNICATION
Talk to your Doctor
Appointments can feel short. A little preparation helps you understand the information you receive and make sure your questions are heard.
✓ Write down your questions before the appointment and bring them with you.
✓ Ask what any unfamiliar medical term means, in plain language.
✓ Ask where you can find trustworthy information to read more.
✓ Repeat back what you heard to confirm you understood correctly.
✓ Ask about next steps and who to contact if new questions come up.
✓ Consider bringing a trusted person to listen and take notes.